Experience / Industries / Support

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  • Industrial Process Piping Installation
  • Precision orbital fusing and welding
  • Structural and Mechanical Fabrication
  • Industrial Automation and Integration
  • Process Instrumentation and Controls
  • Consultation, Design and Engineering Services
  • Proof of Concept/Validation Services
  • PLC program development, modifications and optimization.
  • HMI development, editing and enhancements
  • Enterprise-wide Integration.
  • Materials & Equipment Specification and Procurement
  • Industrial Communications Networks design, assessment and modifications – wired & wireless
  • Fixed, Mobile and Transportable systems
  • Analytical Instrumentation
  • Municipal utility compliance monitoring and recording systems.
  • Electrical contracting-Low to Medium Voltage-Data-Fiber
  • Startup and Commissioning validation services.
  • Instrument Calibration Services


  • Chemical Manufacturing and Processing
  • Heavy Industrial Manufacturing
  • Architectural and Industrial Coatings
  • Municipal Water Treatment
  • Food and Beverage Production
  • Liquid Bulk and Custody Transfer
  • Petroleum and Petrochemical
  • Agricultural Chemicals
  • Mining & Aggregate Industries
  • Asphalt & Paving Industries
  • Pharmaceutical and Nutritional Supplement
  • Cosmetics and Personal Hygiene


Have you ever had a problem at your plant in the middle of the night, on a holiday weekend, with production deadlines looming and there was no one you could call and expect to be there?

Well, now there is! Participating in the Criterion Care® support program entitles you to Round-the-Clock World Class Technical Support and Service:


  • Priority Technical Support Access and Response
  • 24 hour – 7 Days a Week – 365 Days a Year
  • On-site and Remote Support Services
  • PLC Troubleshooting Downloads and Program modifications.
  • HMI & OIT Troubleshooting and Program Support
  • Industrial Fieldbus and Communications Networks
  • Emergency Technician Dispatch
  • Instrument & Control Element Isolation Troubleshooting
  • Instrument Configuration and Calibration
  • Expedited Vendor Stock Access and Delivery
  • Emergency Replacement Equipment Rental & Lease
  • Structural and Mechanical Repairs
  • Process Pipe Fitting, Weld-up, Bolt-up and Repair
  • Control (i.e. pumps, valves etc.) and Instrument (transmitters, sensors etc.) Installations
  • Multiple Contact Methods: Telephone, Fax, Cell Phone, E-mail, Text-Message & Paging
  • Monthly and Annual Support Contract Rates